Support Center

Help for the current V2 workflow: connection, evidence, Expert Review, approval, verification, monitoring, reporting, billing, and data controls.

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Installation & First Success

Install, connect your license, confirm the SEO provider, and reach Product Readiness.
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V2 Usage & Features

Site Intelligence, Expert Review, approval, verification, monitoring, reports, and Agency workflows.
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Account, Billing & Data

Subscription lifecycle, site management, Expert Review capacity, cloud export, and deletion.
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Troubleshooting

Resolve connection, provider, Search Console, Apply/Verify/Undo, report, and degraded-state issues.
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Schema & Validation

Understand schema evidence, ownership, conflicts, validation, and V2 safety boundaries.
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Contact Support

Send the page URL and issue details without exposing license keys, tokens, or passwords.

Frequently Asked Questions

What is the first thing I should do after activation?
Open AI Snippets PRO → Settings & Connection, confirm the license/domain and active SEO provider, then open Site Intelligence and follow Product Readiness.
What consumes an Expert Review job?
A completed new billable Expert Review can consume one job. Deterministic audits, Search Console evidence, monitoring, client-report generation, Approve, Apply, live verification, and Undo do not consume an Expert Review job merely because they run.
Does AI Snippets PRO automatically apply SEO changes?
No. Supported SEO writes require explicit human approval. Stale/conflict protection can block unsafe application, and supported changes should be verified live afterward.
What do No Change and Needs Information mean?
No Change means the evidence does not justify manufacturing a change. Needs Information means a customer/business fact is required and should not be invented.
Does deleting the cloud workspace cancel billing?
No. Cloud workspace deletion, site disconnect, and WordPress uninstall are separate from subscription cancellation.
Are rankings, traffic, rich results, or AI citations guaranteed?
No. The product can surface evidence, recommendations, verified changes, monitoring, and reports, but search/AI platforms decide their own outcomes.

Can't Find What You Need?

Email the page URL, what you expected, and what happened. Do not include raw license keys, OAuth tokens, passwords, or other secrets.

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